Skip to Main Content
Need Support? Let’s guide you to the right answer or agent.
Status Needs review
Categories General
Created by Guest
Created on Aug 2, 2023

Item Types Pick Lists and display rules

Can we make the Item types 'Pick Lists' dynamic so that if they are renamed, they are picked up in the Display Rules.

As it stands, they link is lost, resulting in the display rule being invalid.


If you manually edit the display rule the renamed Pick list appears, so it is partially doing the update ie it can read the new names, it is not automatically doing the edit.....

  • Guest
    Reply
    |
    Aug 2, 2023

    Attached is a mock up of what I mean. Notice the yellow was spelt wrong and used in the display rules. but renaming the Yeeellow to yellow, made the yellow rectangle turn white.

    This means it doesn't read the new value.

    However, if I edit the display rule, the new value appears in the pull down lists.